Thank you for choosing our educational platform for learning services and mentorships. We strive to provide the best experience for our users. If, for any reason, you are not entirely satisfied with our services, we offer a flexible return policy for eligible items. Please review the details below:
You may request a return for eligible items within ninety (90) days of the purchase date. To be eligible for a return, the item must be in new and unused condition, with all original tags and labels attached.
To initiate a return, kindly reach out to our customer service team at info@raddiversified.com to obtain a Return Merchandise Authorization (RMA) number. Once you have the RMA number, securely pack the item in its original packaging, and include your proof of purchase. Send the return to the following address:
TheRAD™
Attn: Returns
RMA #
5404 Cypress Center Dr.
Suite #320
Tampa, FL 33609
United States
Return shipping charges will be paid or reimbursed by us.
Upon receiving and inspecting the returned item, we will process your refund or exchange. Please allow up to ninety (90) days from the receipt of your item for us to complete the process. Refunds will be issued using the original payment method and may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you via email once the return has been processed.
While we offer returns for eligible items, please note that certain services, such as educational programs and mentorships, are exempt from our return policy. For defective or damaged products, please contact us using the information provided below, and we will be happy to arrange a refund or exchange.
Please Note
If you have any questions or concerns about our return policy, please don't hesitate to reach out to us. Our customer service team can be contacted at:
We appreciate your trust in our educational platform and look forward to supporting your learning journey.